What’s next for the healthcare sector?

What’s next for
the healthcare sector?

With the NHS experiencing rapid transformation, now is the time to take stock of objectives, ensure everyone is brought on the journey and confidence is instilled in patients and staff.

By prioritising digital inclusion, fostering open communication and adopting a strategic approach to technology investment, the NHS can embrace a future where technology empowers patients, improves care delivery and contributes to a healthier population.

The NHS needs integrated connectivity across the whole ecosystem. Connectivity that’s ready for anything, whether it’s a tough night shift, an emergency call-out or a busy day of frontline care.

If the health sector is going to make a real difference to population health, we must move beyond the siloes and look at it from total integration. A modern world requires integrated care, and to enable that we need to have the infrastructure and skillsets in place. There needs to be equality across all systems and across all end users so that everyone can access the best care, in the best way.

^{Mark Burton, Health & Social Care Lead, Virgin Media O}_²^Business

Key actions for
decision-makers:

Think patient-first when rolling out new solutions. Will everyone be able to access them? Are they user friendly? Are there guides or support you can offer to help patients use them?
Ensure staff are trained and confident with technology so that they see the value it can bring them and patients.
Prioritise initiatives that address the digital divide in your community such as digital literacy training and resources for patients.

Talk to your employees about how they use tech, where their resistances may lie, and where the priority ‘quick wins’ are.
Lean on your tech partners to maximise the efficiency of your existing tech and identify the new investments that will provide the most value.